FREQUENTLY ASKED QUESTIONS

HOW SOON WILL I GET MY ORDER?

All orders are processed quickly, within 1-3 days. Delivery times vary depending on your location. Delivery from Lithuania usually takes 1-7 business days in Europe and 3-14 b.d. Everywhere else.

DO YOU SHIP WORLDWIDE?

Yes, we offer worldwide shipping from our warehouse in Lithuania. Delivery costs vary depending on your location and are calculated at the checkout.

THE DELIVERY IS TAKING TOO LONG. WHAT DO I DO?

If your order is taking too long to arrive, please contact us and we'll check the issue with the shipping provider.

HOW DO I CHANGE/CANCEL MY ORDER?

You can request to change/cancel your order by contacting us as long as it hasn’t processed and left the warehouse,

MY PRODUCT ARRIVED BROKEN/DAMAGED. WHAT DO I DO?

If your package arrived damaged, please contact us with attached pictures of the damaged item.

HOW DO I RETURN AN ORDER?

To return an order, please contact us to get the return information. Read more about our return policy.

WE’VE PUT TOGETHER A NUMBER OF FREQUENTLY ASKED QUESTIONS TO HELP YOU FIND THE ANSWER YOU’RE LOOKING FOR.