Warranty Policy
We provide a 6-month warranty from the date of purchase. During this period, you're covered for any material or manufacturing defects. You are entitled to a free replacement if this is the case.
Our warranty covers:
Manufacturing defects, such as bent or warped jewelry, faulty clasps, or loose stones
Tarnishing caused by defects in the protective coating
Our warranty does not cover:
General wear and tear
Improper handling or failure to follow our care guide
Scratches, chips, or accidental damage
Lost or stolen items or parts
Please Note:
We use delicate materials such as gold and silver, which may naturally fade or tarnish over time due to exposure to moisture, chemicals, or air. This is considered a normal part of wear and is not covered under warranty as a manufacturing defect.
To prolong the life of your jewelry, each piece is finished with an anti-tarnish coating, ensuring the plating stays in excellent condition for as long as possible. Additionally, all our jewelry is hypoallergenic, tarnish-resistant, and guaranteed not to turn your skin green!
Contact Us
If you received a product with manufacturing defect, or have any questions about our Warranty Policy, please contact us.